FAQ’s

The payment is made through a bank transfer.

Select the dates, and if the accommodation is available, proceed with the reservation. You will then receive the confirmation of your reservation along with the rental agreement and instructions for paying the deposit.

You can cancel your reservation up to 60 days before the arrival date at the property. If the cancellation is made within the last 60 days before the rental period, the landlord will retain the amounts paid.

Yes, you can make your reservation by phone. You will receive an email with the confirmation and rental agreement.

The prices include the rental of the property, utilities (gas, electricity, and water), bed linen, bath towels, and pool towels. For stays of a minimum of 7 nights, it also includes intermediate cleaning, as well as the final cleaning. The linen provided consists of bed sheets (beds made upon arrival), one bath towel, one washcloth, one bathrobe, and one pool towel per person for the duration of the stay.

A representative of the property will hand you the keys at the accommodation. A few days before your arrival, you can communicate your estimated arrival time to the representative.

Check-in time is from 17:00 onwards, and check-out time is until 10:00.

The security deposit will be refunded within a maximum of 8 days after the end of your stay and after inspecting the property.

The security deposit is paid on the day of check-in, with a credit card.

Yes, the accommodation has safety deposit boxes in each room, smoke detectors, and fire extinguishers.

The accommodation is located just 4 km from the old town of Jávea, with its supermarkets and restaurants. The “El Arenal” area and the picturesque Jávea Port are only 10 and 15 minutes away by car, respectively. In these areas, you will find various options for shopping and enjoying a diverse Mediterranean cuisine.

The accommodation has Wi-Fi connectivity, supplemented in each room with a signal amplifier. Additionally, we offer the option to enjoy music throughout the house and in the outdoor area through a Sonos system.

Yes, we have a ramp for access to the house, and there are ground-floor rooms to ensure the comfort of all guests.

Yes, we have a built-in barbecue. For your convenience, the barbecue area is equipped with a fridge, utensils, and a sink.

The pool is not heated.

Yes, we offer various services, such as airport transfer organization, concierge service, restaurant reservations, catering, yoga classes, boat reservations, among others. If you have any questions about the services available for our guests, feel free to contact us.

For your convenience, you have a spacious storage room at your disposal to store bicycles and your luggage.

In the event of forgetting any of your belongings during your stay, you can contact our customer service team. We will be happy to find the most suitable solution and ensure the prompt recovery of your forgotten items.

Our staff will be at your service to hand over the keys and provide all necessary instructions about the accommodation. Additionally, we offer a 24-hour customer service. You can reach us at the following number: +34 657 114 889.

Yes, the accommodation has a private and free parking area for 6 vehicles. There is also additional street parking available.

We regret to inform you that animals are not permitted on the premises.

We regret to inform you that private events are not accepted.

We regret to inform you that smoking is not allowed inside the accommodation.

It’s important to highlight that the maximum capacity of our house is 16 people, with the option to accommodate 2 infants. We regret to inform you that we do not have extra beds. However, in 6 out of our 8 rooms, there is the option to use two single beds instead of a double bed, providing flexibility in bed configuration for our guests.

Yes, we provide services for babies, such as cribs, high chairs, and bathtubs. We kindly request that you contact us in advance to ensure the availability of these items.

To enhance your stay, we provide a hairdryer per room and high-quality bathroom amenities, including shampoo, conditioner, shower gel, hand wash, and moisturizer.